Privacy Policy
Last updated: February 2026
Introduction
We take the protection of your personal data seriously. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable data protection laws including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
Data We Collect
We collect the following personal data: name, email address, shipping address, and payment information (processed securely by Stripe). We also collect technical data such as IP addresses, browser type, and device information for security and analytics purposes.
Purpose of Processing
Your data is processed for the following purposes: order processing and fulfillment, payment processing, customer communication, fraud prevention, and service improvement. We process data based on contractual necessity and legitimate interests.
Third-Party Services
We use the following third-party services: Stripe (payment processing), Clerk (authentication), Vercel (hosting and infrastructure), Sentry (error monitoring), and Resend (transactional emails). Each provider processes data according to their own privacy policy.
Cookies
We use essential cookies required for the functioning of the shop (session management, cart, authentication). Analytics cookies are only used with your explicit consent. You can manage your cookie preferences at any time via the cookie settings in the footer.
Your Rights
You have the right to access, rectify, delete, or export your personal data. You may also object to processing or request restriction of processing. To exercise these rights, visit the "Your Data" page in your account or contact us by email.
Data Retention
Personal data is retained only as long as necessary for the purposes described. Order data is retained for 10 years as required by Swiss accounting law. You may request deletion of your account at any time; order records will be anonymized but retained for legal compliance.
Contact
For privacy-related inquiries, please contact us at info@dennisdiepolder.com.